Byte Studio

Byte studio is a creative agency based in Melbourne. We take care of your online business.

FAQ

Please feel free to contact us for any further questions.

Website FAQ

  1. What type of domain names can I register?

    You can currently register .com, .net, .org, .biz, and .au domain names. However, you may be required to provide business information when register .au.

  2. Where is my website hosted?

    We provide website hosting service. The first year hosting will be free. We can also transfer your hosting if required. However, you can keep your hosting if you already have one. Please feel free to contact us for more details.

  3. How much does a website cost?

    The cost of a website can vary depending on various factors and your unique needs, just like the cost of a house may vary. We provide three packages as reference and you can make your own package by consulting us. Australian governemnt website building costs guide.

  4. How long does it take to build a website?

    The time it takes to produce a website depends on the size and complexity of your site. A basic website typically takes around 4-6 weeks from beginning to end. It also depends on your feedback time. Some more custom and complex project may take longer. Providing complete content (text and images) and information of your website will shorten the design period.

  5. Are you using Wordpress or writing code?

    We are writing code for each website and we creat our own website themes/templates.

E-commerce FAQ

The process of designing and developing an e-commerce website is quite similar to a typical website development but also includes some additional, particularly important stages.

  1. Why should I prefer open source software for an e-commerce website ?

    When it comes to designing and developing an expandable, fully customizable and easy to update e-commerce website, you should look no further than an open source software, to ensure full support by any professional, on a “no strings attached” basis. As it is widely said within the business circles : “no business should get married to any software vendor”. That's the safest path to choose, in order to avoid a complete, everlasting commitment for all your e-commerce needs. In Byte Studio, we use Opencart.

  2. What do I need to do to begin developing an e-commerce website ?

    The very first step you need to take in order to launch an e-commerce website is to determine the payment options you would like to be featured. In case of credit card payments you should register a business account on a payment gateway (such as authorize.net or PayPal). A payment gateway is an essential requirement for the validation of credit card transactions, whilst it also provides a secure means to withdraw collected amounts at your connected bank account. PayPal provides a complete, stable and secure service with the extra advantage of allowing an express checkout, without requiring user registration. PayPal charges an extra fee of 3% for every transaction through your website.

  3. How many products can be featured in my e-commerce website ?

    There is absolutely none limitation. There are e-commerce websites launched to sell a single product, whilst others are launched featuring thousands of products. Nevertheless, the total amount of products initially featured in an e-commerce website, is one of the most decisive factors shaping the overall ecommerce development cost.

  4. Can I perform product updates myself?

    Yes, you can. The e-commerce websites we develop are built upon content management systems, featuring an administrative backend, with a highly intuitive interface that simplifies the process in a great manner.

  5. What should the product photos feature ?

    Your product photos must be sharp, taken with the appropriate lighting and certainly not with the use of a flash. The photos' background is also a major quality factor. For certain product categories there might be some special requirements, that are usually met only by experienced professional photographers.

Other Services FAQ

We provide additional service to make your website more impressive!

  1. What is motion graphics service ?

    Motion graphics are pieces of digital footage or animation which create the illusion of motion or rotation, and are usually combined with audio for use in multimedia projects. Currently, we only provide simple motion graphics design as shown on our landing page (devices shaping in service section and dynamic icons in process section). The motion graphics fee is NOT included in website development fee. Please feel free to contact us for more details.

  2. What is your website maintanance and update about?

    We can help you to save your time! Byte Studio provides website maintanance and update service on an hourly rate. You can simply tell us your need and update and we will do it for you. If you are hosting with us, you will have 12hour/year for free maintanance and update service. Please feel free to contact us for more details.

  3. What is your translation service?

    We understand that your business is going to expand widerly. We do mulitlingual website. As Byte Studio has Chinese native speakers, we offer translation between Chinese and English. The translation fee is NOT included in website development fee. Please feel free to contact us for more details.

Who is Byte Studio?

Byte studio is a creative agency based in the leafy suburb of Upper Ferntree Gully Melbourne. Our vision is to deliver professional designed, cost effective and timely website solutions to small businesses and non profitable organisations.

Customised solutions

We listen carefully to every customer's need and ask the right questions, then designed and engineered by high quality professionals and managed by matured processes, just to make sure all of our customers will achieve their online success.

Focus on small business

Being a small business ourselves, we understand everything a small businesses needs in their starting up stage. We will make sure working with us is always a easy and hassle-free experience. Our fixed price package will guarantee you to have a sleek looking website with in your budget.

Contact

Byte Studio Pty. Ltd.

Trading Hour: Monday-Friday 9:00-18:00

E-mail: sales@bytestudio.com.au

Call Us: (+61)430 650 516

ABN:17 612 648 218

Copyright Reserved@2016 Byte Studio Pty. Ltd.